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Frequently Asked Questions |
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F: Which versions of the program exist? A: New! This has just been changed. We have made a single program that can be extended by modules. This means, you can choose only those functions, that you need. Planned is for example a 3D visualization of the horse. Here you see a versions overview as PDF. New! With almost identical functionality you can (soon) order a Mobile Version for en-route usage. F: I have downloaded the program. Which password do I need to put in? A: In the demoversion you type user "admin" and leave the password emtpy. F: How can I create a new user and password? A: In the program open menu 'Options' and then submenu 'Users & passwords'. F: Which constraints does the demo version have? A: The number of customers is restricted to 5. All (other) functions of the program are fully testable. F: Which OS (computer operating system) do I need? A: The program runs on all 32 bit-Windows versions greater or equal to Windows 98 (currently Windows 64 bit not supported!). A Pentium I with 133 MHz is the minimal System. A typically prevalent computer of nowadays is more than ready for usage. New! The program also runs on Mac and Linux. F: After installing on Windows Vista I get an error. A: On Vista the program needs to be installed with Administrator rights (Context menu "execute as administrator"). - Thanks to R. Liebscher F: Can I work on the PC at home and on the Laptop en-route at the same time? A: Yes. We have a module for that, supporting multi-pc usage. This includes a Synchro package. Using that, you can work on PC and laptop independently. In the evening both are connected and data is synched, i.e. put on the same level. F: When printing, the program throws an error / quits. I don't see the printer dialogue at all. What is to do? A: Verify, if a printer is installed. "Microsoft XPS Document Writer" is not sufficient on this behalf. For testing, you can install the "Generic Text Printer". |
F: Can I send invoices via E-Mail? A: Yes. You can use a third party Freeware, that prints invoices as PDF. Such a program is FreePDF which you can use at no charge. F: How can I transfer the Accounting-data to my Tax accountant? A: We offer the DATEV-interface. This is a separate module, which enables you to send accounting data with a mouseclick to your tax accountant on Floppy disk or via E-Mail. F: I need a functions which the program doesn't offer. A: We are going to investigate which effort is needed to implement your request. F: Can I use the program in A: Yes. The program is multi-currency aware. You can have e.g. EUR and british Pound as currencies (and print both on the invoice, if wanted). V.a.T. and all other country-dependent settings can be adjusted. F: ... is an Accounting system integrated? A: dasHufeisen is a customized software specially for farriers. Since an accounting system is universal, we didn't integrate such. Instead we offer interfaces to a range of easy and smart accounting systems ranging from a freeware (EasyCash&Tax), over a small solution (Grips-Zero) to DATEV. F: ... Runtime Error 216 when starting the program A: Cause: Files of the database-engine couldn't be registered. Solution: Database-Fix (refer to download-area) |
Austria, 
Switzerland, Luxemburg ...?
